Microsoft Store is the place where all Windows users can download different types of applications and games. You can also download the latest Windows updates for these applications. This store, also known as the Microsoft Store, is enabled by default on every Windows 10 computer. However, there are many reasons why the Microsoft Store does not open multiple times.

MS Store may not work properly if you install an application that may not be appropriate for your system. Sometimes you cannot use Microsoft Store because of an existing virus or a problematic update.

20 Simple solutions for when Microsoft Store doesn’t open

If you are experiencing a problem in Microsoft Store, there are a few simple solutions you can try to solve this obstacle. With that in mind, let’s see how to fix the problem with Windows Store applications.

1. Restart PC and MS Store

Restarting your PC is considered one of the best remedies for many Windows 10 problems. If the Microsoft Store does not open properly, restart your computer and try running it again. It’s not a guaranteed solution, but it has helped many users overcome MS Store startup problems. Since this is a basic hack, you should implement it first before moving on to other solutions.

2. Time and place settings

Sometimes an incorrect date and time on the Internet can cause problems, resulting in the Microsoft Store not opening. So, if this problem occurs at startup, perform the following steps.

To get started, click the Start button and open the Preferences window. Select the time and language from the options provided.

alt=Select data time and language ezsrc= />Select time and language.

Then select the date and time in the left pane. Enable and disable the Set Time Auto switch. After a while, turn the switch back on.

alt=Toggle data switch-ezsrc= />Toggle data switch

Then you must also change the language settings. Select Range from the left pane. Check that you have chosen the right country to live in.

alt=Select correct region data-ezsrc= />Select correct region

Then check if MS Store is working.

3. Clear Windows Store Cache

If the store cache is corrupted, you may experience issues and the Microsoft Store may not open.

Type cmd in the Cortana search box and click Run as Administrator to open the command prompt with administrator privileges.

alt=Open Command Line data-ezsrc= />Open Command Line

Then type the following command and press Enter.


alt=execute command data-ezsrc= />execute command

Once the order is complete, check that Microsoft Store is working properly.

4. Windows 10 Update

Older Windows 10 systems can cause problems in various apps, and the Microsoft Store is one of them. If Microsoft Store does not open as expected, make sure your system is properly updated.

First press Win + I to open the settings window. Then select Update and Security from the list.

alt=click on data update and security ezsrc= />click on update and security.

In the left pane, select Windows Update and click Check for updates. If updates are available, they will be downloaded automatically.

alt=Click to check for updates data-ezsrc= />Click to check for updates

Once the update is complete, check to see if you can access Microsoft Store and download Windows Store applications without any problems.

5. Reset MS memory

If Microsoft Store does not open properly, you can try reloading it from the Settings window. However, you should know that the reset will remove all settings and preferences, but will not remove applications.

First open the Settings window by pressing Win + I. Select Apps from the options offered.

alt= Click Apps data-ezsrc= /> Click Apps.

Then select Microsoft Store from the options and click on Advanced Options.

alt=Select additional parameters data-ezsrc= />Select additional parameters

In the next window, click on the Reset button to start the reset process.

alt=Click Reset Data-ezrc= />Click Reset.

After the restart, the MS Store starts working.

6. Checking proxy settings

If your proxy server settings are not configured properly, you may have trouble launching the store and the Microsoft Store will not open. You need to disable the proxy and remove any type of VPN you have installed on your computer.

First, open the Settings window and tap Network and Internet.

alt=Select Network and Internet data-ezsrc= />Select Network and Internet.

Then select Proxy from the left pane. Enable and disable the Use proxy server switch.

alt=Disable switch data-ezsrc= />Disable switch

Now try reopening the store to make sure it is working properly.

7. Change DNS address

Some users get error 0131500 when opening the Microsoft Store. This error occurs because your PC is connected to the Internet through automatically assigned DNS servers.

You need to change your DNS addresses to avoid this problem. First, open the Settings window and tap Network and Internet.

alt=Click Network & Internet data-ezsrc= />Click Network & Internet.

Then select Status in the left pane. On the right side of the window, choose Edit Adapter Settings.

Modify the selection of adapter options

Now right-click on your network connection and select Properties from the context menu.

alt=Open network properties data-ezsrc= />Open network properties

Now locate the Internet Protocol version 4 (TCP/IP) and click on it. Select Properties in the lower right corner.

alt=Click Properties data-ezrc= />Click Properties.

Now select Use the following DNS server addresses.

Enter in the Preferred DNS server field. Then click OK and try to open the MS Store again.

alt=Enter the address of your preferred DNS server data-ezsrc= />Enter the address of your preferred DNS server

If you want to know more about the servers, you can follow the guide to the best DNS servers.

8. Windows Store Re-registration

You can register again if Microsoft Store does not open as expected. This can be done with the Windows Powershell.

Right-click on the Start button and select Windows PowerShell. Make sure PowerShell is running in an administrator window.

alt=Open PowerShell Window data-ezsrc= />Open PowerShell Window

Now type the following command and press Enter.

& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

alt=Follow this command data-ezsrc= />Follow this command

After running this command, close the PowerShell window and try to open the Microsoft Store.

9. Reinstalling Windows Store

If the Windows 10 Microsoft Store does not open after a reset, try reinstalling it on your PC.

First, open Windows PowerShell in administrator mode. Then type get-appxpackage -allusers.

alt=Give command data-ezrc= />Give command

After you run this command, you should look for a Microsoft WindowsStore entry. Now copy the command line for PackageFullName. The content will be as follows.


alt=Copy command data-ezrc= />Copy command

Now type remove-appxpackage, leaving a space and inserting PackageName. The name of the package will look something like this:

remove-appxpackage Microsoft.WindowsStore_(number)_x64__8wekyb3d8bbwe

alt=Retype command data-ezsrc= />Retype command

Now press Enter and run the command. You must restart the computer after the run is complete. To do this, open a PowerShell command with administrator privileges and run the following command.

Add-AppxPackage – register C:ProgramFilesWindowsAppsMicrosoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bweAppxManifest.xml -DisableDevelopment Mode

After running the command, verify that the Microsoft Store works as expected.

10. Making changes to the register

Editing the registry is one of the standard solutions to many Windows 10 problems. If you can’t access the Microsoft Store on your PC, you can make the necessary settings and see if it works for you. But before you do this, make sure you have saved the default registry settings.

First, press Win + R to open the Run command. Type regedit in the address bar and click OK.

alt=Open Registry Editor data-ezsrc= />Open Registry Editor

Once the registry editor is open, follow the path indicated.


Now right-click on the Profiles folder and select Permissions from the context menu.

alt=Open Permission Screen data-ezsrc00 />Open Permission Screen

Then select Advanced in the next window.

alt=Click Advanced data-ezsrc= />Click Advanced

Select the Replace all authorization entries of the child object with authorization entries inherited from this object check box. Then click OK and restart the computer.

alt=Control Panel data-ezsrc= />Control Panel

Ideally, the Microsoft Store should work once this method is done correctly.

11. Freeing up memory

If your PC storage is full, you may experience startup issues with Microsoft Store. The reason for this is the lack of space for new updates. So, if Microsoft Store doesn’t open properly, you should use a cleaning program like CC Cleaner or any other alternative to CC Cleaner to remove unwanted files on your PC.

12. Start the Windows diagnostic tool

The Windows Diagnostics program helps determine the root cause of common Windows 10 issues. If you can’t access Microsoft Store, run this diagnostic tool to see what’s causing the problem.

Open the Preferences window and click Update and Security among the available options.

alt=Public Updates and Security data-ezsrc= />Public Updates and Security

Now select Troubleshooting from the left bar. Then select Windows Store Apps from the right pane.

alt=Select troubleshooter for shopping apps data-ezsrc= />Select troubleshooter for shopping apps

Follow the on-screen instructions and make sure MS Store is working properly.

13. Start system polling

Viruses and corrupted files can block your access to the Windows Store. By running a full system scan, you can remove these viruses and protect your PC.

First, type Windows Defender into the Cortana search box and open it.

alt=Open Windows Defender data-etc= />Open Windows Defender

Then click on the shield icon in the left field. Then select Advanced Analysis from the right pane.

alt=Click on the advanced settings data-ezsrc= />Click on the advanced settings.

In the next window, select Scan Settings.

alt=Select full scan data-ezsrc= />Select full scan

Select Full Scan from the options provided.

alt=Select full data verification ezsrc= />Select full verification

Once the full scan is completed, you can check if the MS Store is working as expected. If no system scan is performed, you can also use an external malware removal utility or antivirus software to remove all viruses.

14. Reinstalling problematic applications

Sometimes, a particular application or software can cause a lot of problems, which can cause the Microsoft Store to stop working properly. Therefore, you should uninstall such an application and reinstall it properly.

First, type Apps and features into Cortana’s search box. Then click on the problematic application and remove it.

Now restart your computer and reinstall the application. Make sure the application you just installed is not causing any problems in the store.

15. Cleaning up temporary files

Temporary files are created to run multiple programs and applications. When these files accumulate, it becomes necessary to delete them. These unnecessary files affect the speed of your computer and prevent many applications from starting.

To remove temporary files, run Disk Cleanup.

alt=Cleaning Earned Discs data-ezsrc= />Cleaning Earned Discs

Then select the disk you want to clean. Once selected, click the Delete System Files button.

alt=Select a disc to clean data-ezsrc= />Select a disc to clean

In the next window, select Temporary files and click OK.

alt=Delete temporary files data-ezsrc= />Delete temporary files

After cleaning, make sure Microsoft Store is open properly.

16. Performing a clean start loader

A clean boot process helps the user to detect problems with background processes. Only files and folders that are important and necessary for the operation of the computer are used.

Open the Run window, type msconfig and click OK. After this step, the System Configuration window opens.

alt=Open System Configuration data-ezsrc= />Open System Configuration

Click on the Services tab and select Hide all Microsoft devices. Then select Disable All.

alt=Hide all Microsoft services and click Disable all data-ezsrc= />Hide all Microsoft services and click Disable all

Open the Run tab and click Open Task Manager.

alt=Select Open Task Manager on the Run tab data-ezsrc= />Select Open Task Manager on the Run tab.

Now right-click on all the tasks that have a major impact and deselect them.

alt=High-intensity task opening data-ezsrc= />High-intensity task opening

Then click Ok in the System Configuration window and restart the computer. If there are no unwanted processes running in the background, check if the Windows Store is running on your PC.

17. Creating a new Microsoft account

If the Microsoft Store does not open after performing the previous methods, try creating a new user account and opening the Store. However, you must switch from a Microsoft account to a local account.

To do this, open the search field in the Start – Settings menu and select Accounts.

alt=Select Accounts data-ezsrc= />Select Accounts

In the left pane, select Family and others, and then click Add someone else to this PC.

alt=Select someone else to add to this PC data-ezsrc= />Select someone else to add to this PC

So far I have no information about this man’s registration.

alt=Select I have no credentials for this person data-ezsrc= />Select I have no credentials for this person

Select Add users without a Microsoft account.

alt=Add user without Microsoft account ezsrc= />Add user without Microsoft account

Enter your username and password in the required fields and click Next.

alt=Fill in your details and click Next data-ezsrc= />Fill in your details and click Next

After creating a new account, check if there are any issues with MS Store when using this account.

18. Start SFC scan

The system file checker is used to identify damaged system files on your computer and replace them with newer versions. To perform an SFC scan, you must open a command line with administrator privileges. You can follow the guide to perform an SFC scan and replace damaged system files and resolve issues when running the Store application.

19. Uninstalling recently installed applications for Windows

If you have recently installed new software or a new program, it may affect the MS Store startup process. To remove this condition, you must uninstall this new program from the Control Panel.

Open the Control Panel via the Cortana search box and select Programs and Features from the list of available options.

Then right-click on the newly installed program and select Uninstall.

If the store is going to use this method, you will need to find a solution that allows you to run the program at the same time as the store.

20. WindowsApp folder ownership

If none of the above solutions work as expected, you can try changing the owner of the WindowsApps folder.

Open the Programs folder on your C drive and locate the WindowsApps folder. If you can’t find them, click View and select Hidden Files.

Once you find the directory, right click on it and select Properties.

alt=Open WindowsApps properties data-ezsrc= />Open WindowsApps properties

Then click on the Security tab and select Advanced.

alt=Select the Security tab and click Advanced data-ezsrc= />Select the Security tab and click Advanced.

In the Owner section, click the Edit button.

alt=Click Change Data ezsrc= />Click Change.

Now enter the name of your computer in the field Enter the name of the object to be selected and click on the Check Names button. Then click OK to save the settings.

alt=Click to check name data-ezsrc= />Click to check name.

Now check the Replace Owner box for subcontainers and objects. Click Apply and OK to save your changes.

alt=Tick this box to resolve the situation where the Microsoft store does not open data-ezsrc= />Tick this box.

After you have made the necessary changes, verify that Microsoft Store is now working.


To install new applications or games on your PC, visit the Microsoft Store. It contains many different types of applications that can be used for different purposes.

If Microsoft Store does not open, follow the solutions listed in chronological order. These solutions will help you solve the problem. However, if the problem persists even after applying all the methods, you should consult a computer expert.

frequently asked questions

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