Digital items purchased from the Google Play Store may be returned under certain circumstances. Unlike physical products for which you need to arrange and receive a refund, refunding a digital purchase is much easier and more convenient to do.

In this guide we’ll look at how to get your money back for the applications, games and in-app purchases you’ve made in the Google Play store. If you change your mind and need a refund, read our guide on how to proceed.

How do you get your money back for an application or a game in the Google Play Store?

  • Credit : Send Windows

Applications and games purchased from the Google Play Store can be returned if you request them within two hours of purchase. Complete the following steps to start the reimbursement process:

  • Start the Google Play store.
  • Click on the three horizontal lines at the top left to open the drop-down menu.
  • Select an account.
  • Now click on the Purchase History tab.
  • Find the application you want to return.
  • Press the Back button (purchases that cannot be returned do not appear on the screen).
  • Select Yes. The application will then be deleted.
  • Check your email for a refund.
  • Once the process is complete, check your purchase history. You must indicate next to the request Cancel.

Please note that there is a delay of two hours for refund emails. If you do not receive an email, but still within 48 hours of purchase, please try to request a refund via your browser. First sign in to your Google Account and follow the Google link to fill out the request form.

How can I claim a discount for applications and games directly from the developer

  • Credit : AndroidCentral

However, if you purchased the application after two days, you can still request a refund directly from the application or the game developer. Here’s how:

  • Start the Google Play store.
  • Tap the three horizontal lines in the top left corner to open the menu.
  • Select an account.
  • Go to the purchase history.
  • Find the application you want to return.
  • Choose View.
  • Now scroll down the page and search for Developer Contact.
  • Click on the Email button. A new e-mail window will appear.
  • Fill in the details of your claim.

Make sure you include the details of the application and the reason why you are requesting a full refund. It is best to be polite, because the sponsor can decide whether or not to pay back.

Applying for and receiving a refund for purchases in the application of the Google Play Store

Credit : Send Windows

There are times when we have to return some of our impulse purchases in the app. Google allows us to request a refund, but we have to do this using a Google form. Before you fill in the Google form, you need to sign in to your Google account.

You will receive a quick response to your request, but in some cases it can take up to 48 hours. Make sure you include the details of the purchase in the application and a valid reason for your refund request.

  • Launch the Google Play Store application on your phone or tablet.
  • Tap the three horizontal lines at the top left of the screen to open the settings menu.
  • Go to Account and then to Purchase history.
  • Find the application or game you want to return and display it.
  • At the bottom of the page you will find the option Contact developers. Press the Email key to open the phone’s email client.
  • Please provide full details of your application and why you need a refund.

To unsubscribe you can use the following method:

  • In the Google Play Store application, tap the three horizontal lines in the top left corner of the screen.
  • Select Subscriptions from the menu.
  • Find the desired application subscription and click on Cancel.

It is important to follow this procedure when you cancel your subscription to the application. If you simply delete an application or game, your current subscription will not be cancelled.

Have you been able to refund your purchases in the app, your games or your purchases in the app? Tell us about your experience in the comments below.

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