When streaming video on Paramount Plus, you may experience video playback issues that prevent you from watching your favorite shows and movies. Fortunately, there are ways to fix playback issues in the Paramount Plus app on any device. Continue reading the article below to find out how you can do this.

Troubleshooting a Paramount Plus app that doesn’t work on your TV, mobile device or streaming player

Users can watch Paramount Plus on a wide range of supported streaming devices. To troubleshoot Paramount Plus app playback issues, find the device you are using below and follow the troubleshooting instructions.

Fixed problems with playback of Paramount Plus on AmazonFire TV.

Amazon Fire TV Stick Lite (Amazon View)

Method #1 – Forced Stop App

  • Open the settings menu on the Fire TV.
  • Navigate to the applications.
  • Select Manage installed applications.
  • Tap the Paramount Plus application.
  • Select Force Stop.

Method 2 – Reboot the router and modem

Turn off the router and modem for a few seconds. This will update your internet connection. You can turn it back on and start Paramount Plus.

Method 3 – Clear your Fire TV’s cache.

  • Start the settings menu of the Fire TV.
  • Select Apps.
  • Select Manage installed applications.
  • Press Paramount Plus.
  • Press Clear Cache.
  • Then choose Delete Data.

Fixes errors when playing Paramount Plus on TV or Rokustreaming player

Roku voice remote (view on Amazon)

Method #1 – Check the connection on the Roku device.

  • Go to the Roku Settings menu.
  • Select Network.
  • Click on Verify Connection. Here’s how to determine if you have a good network speed for Paramount Plus streaming.

Method 2 – Restart the Roku device

  • Unplug the Roku and wait 1 minute.
  • Reconnect the Roku device.
  • Relaunch of Paramount Plus.

Method#3 – Update Rokudevice

  • Launch the Settings menu.
  • Click on System.
  • Choose System Upgrade.
  • Click on the Check Now button.
  • Install all available updates.

Method 4 – Reboot the system

Roku TV
  • Open the Settings menu and go to System.
  • Choose the power.
  • Click the System Restart button.
Roku Player
  • Open the Settings menu and go to System.
  • Click the System Restart button.

Troubleshooting playback problem with Paramount Plus application on Windows 10 PC

AttachmentParamount Plus for Windows 10 Desktop (Download here!)

Method 1 – Try another browser

This may be a problem with the browser you are currently using. Try accessing the Paramount Plus website using a different browser.

Method 2 – Computer power cycle

  • Turn off the computer and unplug the modem and router.
  • Wait at least one minute before plugging it back in.
  • After connecting to the Internet, turn on the computer and try again.

Method 3 – Clear browser history, cache and cookies

  • Launch the Menu option in your browser.
  • Go to the story.
  • Select Clear cache/Clear history.
  • Make sure the time interval is set to All Time.
  • Select Browsing History, Cookies and Cache.
  • Press the Delete key.

Fixed problems with playback of Paramount Plus on Smart TV and other streaming players

Samsung Framed TVs (on Samsung.com)

Method 1 – Ending with violence

  • Launch the Settings menu.
  • Select Apps.
  • Tap the Paramount Plus application.
  • Select Forced termination.
  • Reboot to try again.

Method #2 – Device switches off

  • Turn off the unit.
  • Disconnect your modem and router.
  • Wait at least a minute.
  • Reconnect the modem and router.
  • Turn on the unit.
  • Check for reading problems.

Fixed streaming issues with Paramount Plus app on mobile devices

Screenshot: Shipping from Windows

If you’re using an iPhone or Android mobile phone to binge watch on Paramount+, check out the following methods for troubleshooting video playback.

Method 1 – Reboot your Internet connection

  • Turn off WiFi or mobile data on your mobile device.
  • Wait a few seconds for the connection to update.
  • Turn it back on and try to open the Paramount Plus application.

Method 2 – Restart the application

  • Forget the Paramount Plus app.
  • Wait a few seconds.
  • Try restarting it now.

Do you have any other ways to fix the most common playback errors in the Paramount Plus app? You can share your solutions below.

frequently asked questions

Why doesn’t the main plus work?

If you’re having trouble streaming to your mobile device with the Paramount+ app, try forcing the Paramount+ app to shut down your device : Unplug the unit, wait a few 15 seconds, then plug it back in.

How do I connect to Paramount Plus on Roku?

Article PD-I-m-a-existent-su…

What happened to CBS All Access?

CBS All Access officially becomes Paramount+. The robust streaming service, which launched Thursday, gives viewers access to tens of thousands of episodes and movies from CBS, BET, Comedy Central and other networks under the ViacomCBS umbrella.

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