Imagine the problems with FaceTime in these difficult times, when we rely heavily on FaceTime and other similar services to communicate with our loved ones.¬† This affects some users who cannot talk on the phone for more than 6-7 minutes. After that, FaceTime keeps breaking down, and to say it’s annoying is an understatement.

Fortunately, there are several ways to solve this problem, and we have tried to list them below. If you’re having trouble with FaceTime on your iPhone or iPad,

Table of contents :

  1. Force exit FaceTime and restart your device.
  2. Turn FaceTime off and on in Settings.
  3. Reinstalling FaceTime
  4. iOS Update
  5. Reset all settings

Why does my FaceTime keep freezing?

1. Force FaceTime to close and restart your device

Let’s start by forcing FaceTime to close from the recipients and restarting the iPhone/iPad. While this particular problem has more to do with the iOS versions of the two communicating devices, you don’t have to try.

If FaceTime shuts down after a few minutes, go to the next step.

2. Turn FaceTime off and on in Settings

The next thing you can try is turning FaceTime off and on again. You can do this from Settings > FaceTime. After you deactivate FaceTime, reboot your device before activating it again.

Here’s what you need to do:

  1. Open the settings.
  2. Open FaceTime.
  3. Turn FaceTime off and restart your device.
  4. Go back to Settings > FaceTime and turn it on again.

3. FaceTime reinstallation

Although FaceTime is a built-in application, you can reinstall it. Even without the application itself, you can make FaceTime calls from your phone or contacts. However, reinstalling FaceTime may solve the temporary problem. Of course, again, make sure you have no connectivity issues and that your device(s) are up to date to address this issue.

Learn how to reinstall FaceTime on your iPhone or iPad:

  1. Press and hold on the FaceTime start screen.
  2. Touch Remove Application.
  3. Confirm when prompted.
  4. Open the App Store and search for FaceTime.

  1. Install the application and run it.
  2. I will allow it if I am asked.

4. iOS update

This is the solution suggested by most users. For some strange reason, the app crashes after 6 or 7 minutes when users with older devices that can’t install iOS/iPadOS 14 try to call devices that support the latest iteration. On the other hand, the problem doesn’t seem to bother users who have trouble keeping up with timing, whether on older or newer devices. We know it’s complicated and Apple hasn’t done much to fix the problem.

Until recently, it was claimed that newer devices with support for iOS 14/iPadOS 14 experienced no issues after installing iOS 14.4 and later. Therefore, make sure you update the respective devices to the latest version of iOS to resolve the issue.

Updates are installed automatically, but you can also do it manually by following the steps below:

  1. Open the settings.
  2. The press in general.
  3. Tap Software Updates.
  4. Download and install firmware updates for your device.

5. Reset all settings

If none of the above steps worked for you and FaceTime keeps crashing on your iPhone or iPad, you need to reset all the settings. This resets all system settings to their default values, but the application data and local files remain intact.

Find out how to reset all settings on iOS here:

  1. Open the settings.
  2. The press in general.
  3. Scroll down and press Reset.
  4. Press Reset All Settings and enter the PIN/Password when prompted.

  1. Confirm to allow the device to reset all system settings.

That should do it. If you have any questions, suggestions, or alternative solutions that we have overlooked, please be kind enough to share them with us in the comments section below. We’d love to hear from you.

You can also follow us on Facebook and Twitter for fresh content on Android and iOS.

frequently asked questions

Why do FaceTime calls on my iPad keep terminating?

A : It’s not uncommon for a FaceTime call to be terminated, and there are several reasons for this. First check that you and the person you are talking to have a strong Wi-Fi signal (the weaker the signal, the lower the bandwidth…) … Then scroll down and make sure Wi-Fi Assist is enabled.

How do I sync FaceTime between my iPhone and iPad?

On your iPhone, go to Settings > Phone > Allow Calls to Other Devices, and then turn on Allow Calls to Other Devices. On your iPad or iPod touch, go to Settings > FaceTime, and then turn on iPhone calling. On your Mac, open the FaceTime application and choose FaceTime > Preferences.

How do I fix an app that crashes on my iPad?


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