Most iPhone users use FaceTime for video calls, and it’s one of the most widely used built-in apps in the entire Apple ecosystem. The application itself generally works well, even on slow connections, but there are some issues that some users seem to suffer from. According to some reports, the FaceTime camera is not working for some iPhone and iPad users.

Some users report that the selfie camera is just black, while others say it’s blurry and completely out of focus. If you are one of them, please follow the steps below. I hope these instructions will help you solve the problem.

Table of contents :

  1. Restart the device
  2. Make sure the camera is turned on
  3. Content and data protection restrictions Content and data protection controls
  4. Reinstalling FaceTime
  5. iOS Update
  6. Reset all settings or reset iPhone to factory settings

Why is my FaceTime camera black?

First, make sure you are connected to a stable network. FaceTime does not work without a broadband network. Also, make sure the account in question is linked to FaceTime. You can check this under Settings > FaceTime.

If you are still experiencing problems with FaceTime, perform the following steps to resolve the issue.

1. Restart the device

First try turning on the unit. A simple on/off sequence works wonders for minor system failures and eliminates the problem completely for many users, reports show. If it is not the underlying system error, this simple step should solve the problem.

On the other hand, if the selfie camera screen is black or blurry, go to the next step in the list.

2. Make sure the camera is turned on.

This goes without saying, but make sure your camera is enabled in the FaceTime settings. You can also try turning the camera off or switching from the rear camera to the front camera.

There may be a temporary error and this, along with forcing FaceTime to close, should solve the problem. If you use cellular data for FaceTime, you should also allow it in the settings.

3. Content and privacy restrictions

If you have not explicitly configured content and privacy restrictions in screen time, you can ignore this solution. However, if you use this option to restrict access (for example, your child is not allowed to use FaceTime), you must either allow access to FaceTime or disable this option completely and try FaceTime again.

You can turn off content and privacy restrictions in Settings > Screen time > Content and privacy restrictions.

4. FaceTime reinstallation

This is probably the most common solution when a first or third party application misbehaves. What you need to do is completely uninstall FaceTime and then reinstall it from the App Store.

Learn how to delete and reinstall FaceTime on your iPhone or iPad:

  1. Press and hold on the FaceTime start screen.
  2. Touch Remove Application.
  3. Confirm when prompted.
  4. Open the App Store and search for FaceTime.

  1. Install the application and run it.
  2. I will allow it if I am asked.

If the FaceTime camera is still not working, you can try updating your iOS device.

5. iOS update

This is particularly true in some regions. Make sure you have the latest version of iOS on your iPhone or iPad so that all FaceTime features work as intended. Moreover, bug fixes in system applications are usually implemented via system updates, so a firmware update is of utmost importance in this scenario.

Here’s how to manually check for iOS updates on your iPhone:

  1. Open the settings.
  2. The press in general.
  3. Click on Software Updates.

  1. Download and install firmware updates for your device.

6. Reset all settings or reset iPhoneto factory settings

Finally, if none of the above steps helped, you can try resetting all the settings or go one step further and completely reset the device to factory settings.

To reset all settings, go to Settings > General > Reset. Then select Reset all settings and confirm the prompt. On the other hand, you can select Delete All Content and Settings from the same menu. Don’t forget to back up the entire iCloud before performing a reset.

Here’s how. Thanks for reading, visit our social media pages (Facebook and Twitter), and don’t forget to share your thoughts in the comments below. We look forward to your questions or suggestions.

frequently asked questions

What if my FaceTime camera doesn’t work?

To determine if it’s just the camera app that’s not working, check other apps that also use the camera, like FaceTime or Instagram. To fix your iPhone’s camera, you’ll need to close and re-open the Camera app and restart your phone, making sure it’s updated to the latest version of iOS.

Why is my screen black during fasting?

Make sure you and the person you are calling are using high-speed Wi-Fi or cellular service. If you are using Wi-Fi, FaceTime requires a broadband connection. … You seem to have an issue where the FaceTime screen goes black when talking to friends via FaceTime.

Why is my Mac camera not working?

So if your Mac’s webcam isn’t working, check that you’re not being denied access to it because another application is using it: Launch the activity monitor from applications. Close any other open applications or utilities that use the camera (for example, Skype, FaceTime, and Photo Booth).

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