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Allow Chrome to access the network in the Firewall or Antivirus Settings

Today, Google Chrome is the most popular browser in the world. With 64% usage of the total global browser market share, Safari ranks second with only 16% market share. One of the reasons why many people prefer chrome is that it’s fast. Although it is a reliable browser, there may be some problems that we will solve today. In this last article in the series we look at how to give Chrome networks access to the firewall or how to configure antivirus programs.

Before following the recommended troubleshooting steps for this particular problem, I recommend that you first try restarting your computer. This way you can update your operating system, remove damaged temporary data and solve most software problems quite efficiently.

Several factors can cause this particular problem, from firewalls blocking the browser to interference with antivirus software. The following steps need to be taken to solve this problem.

Chrome added to Windows Firewall Exceptions List

In this case, you must first make sure that the firewall does not prevent Chrome from connecting to the Internet.

  • Type Windows Firewall (without quotes) into the search box.
  • In the search results bar, click Allow the application via the Windows Firewall.
  • Tap or tap Change Settings, and then tap Allow Another Application.
  • Select Google Chrome and then select Add.
  • Click OK to finish adding Google Chrome to the Windows Firewall.

Check if the error in the permission to access the Chrome network is stored in the firewall or in the antivirus settings.

Google Chrome added to antivirusexception list

One of the factors that can cause this problem is interference by anti-virus software. If this is the culprit, you can fix it by adding Chrome to the exceptions list.

Window Defender

  • Click the Windows button and type Windows Defender into the search field.
  • Open an application called Windows Defender Security Center.
  • Select the Virus and Threat Protection option.
  • Go to the Virus and Threat Settings section. Windows may ask you to allow an administrator to use this feature. If so, press yes.
  • Look in the window titled Add or Remove Exceptions. Click on it and you will be taken to a menu where you can add exceptions.
  • Select the Exclude folder option and navigate to the Chrome folder. Once there, select a folder and save the changes.

Bit Defanta

  • Open Bitdefender and go to the security window by clicking on the shield icon in the figure below.
  • Click on the link titled View Modules.
  • Click on the Settings icon in the upper right corner of the antivirus program.
  • Click on the Exceptions tab available in the window.
  • Click on the list of files and folders that are excluded from the scan.
  • Press the ADD. Go to the games directory and select a folder to exclude it from the scan. You must also select the Both option before adding an exception.
  • Click on the Add button and save your changes.
  • You can also add an executable set to the list of exceptions by clicking on the List of excluded processes button. A pop-up window allows you to navigate to the Chrome .exe file in Chrome’s root directory. Select both and save the changes.

AvastVirus protection

  • Open the Avast interface.
  • Press the Settings button located at the bottom left of the screen.
  • Go to the General section of the Settings chapter and scroll down until you find the exceptions.
  • Expand the section and you will see a dialog where you can add global exceptions. Go to the Chrome directory with the Browse option.
  • Once you have selected the Chrome folder, click the ADD button at the bottom left of the screen. Click OK and it will be added to Avast’s worldwide exceptions.

McAfee Virus Protection

  • Open McAfee Antivirus by clicking its icon on the toolbar in the lower right corner of Windows.
  • Click on Security management.
  • Select the scheduler and start the scan option in the Anti-Virus and Spyware window.
  • Select the Scan Schemes option from the list of the following options A new window will open where you can see the Add button on the Excluded Files and Folders tab. Select the Chrome directory after clicking the Add button in the file explorer.
  • Once there, select a folder and save the changes.

Kaspersky AB

  • Open Kaspersky AV using the icon in the system tray in the lower-right corner of the screen.
  • Go to the Settings menu.
  • Click the Advanced tab and select the Threats and Exclusions tab for the specified options.
  • Click on the Configure Exceptions button in the center of the screen.
  • Select the Add Presence option at the bottom right of the screen.
  • Now use the Browse button to navigate to the Chrome directory. Once you have reached the location, select a folder and save the changes.

Malicious bytes

  • Open the Malicious bars window by clicking on the taskbar icon in the lower right corner of the screen or on the startup file of the program.
  • After opening the program, click on the Malware Exceptions tab on the left side of the window.
  • This tab contains the option Add folder. Click on it and you will get to the file explorer where you can easily select the chrome folder. By default, the Chrome folder is located in the C:program files folder (x86) Google. Once you have reached the location, select a folder and save the changes.

Check if the error in the permission to access the Chrome network is stored in the firewall or in the antivirus settings.

Do you have problems with your computer? Do not hesitate to contact us via this form. We’ll try to help you.

 

 

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