We all plug headphones into our Windows 10 computers for entertainment and work. Whether we are watching movies, listening to music or participating in an online conference, headphones are a must. Sometimes this most used computer accessory is not recognized because the headphone jack does not work.

This type of problem is less common, but some Windows users complain about it. Sometimes the problem is in the hardware, and you have to go to a repair shop to have it fixed. But if you’re lucky, bypass software can fix the headphone jack quickly.

14 Solutions to fix Windows 10 headphone jack that doesn’t work

The software causes of headphone jack problems are outdated media, bad sound settings, and system errors. You can get rid of all these problems by using the following solutions.

1. Check that the headphones are connected and working properly.

A bad connection can cause problems when using headphones, so make sure they are connected properly. Also, make sure the headphones you are using are working. You can check this by plugging it into another PC or cell phone. If it works there, it should also work on your PC.

Once you are convinced of the above two issues, you can move on to some solutions to solve the problem of the headphone jack not working.

2. restart the computer

Sometimes a temporary glitch can cause the headphone jack to malfunction. In such scenarios, a reboot can work wonders. First, disconnect the headphones and then click on the Windows icon. Click the power button and then the restart option to restart the computer.

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After restarting the computer, reconnect the earphone and check that the computer recognizes it.

3. Make sure the volume is audible.

You may not be able to hear through the headphones when the volume is turned up. You need to check the volume and make sure it is audible. You can do this by pressing the volume icon and dragging the slider to the right to increase the volume when it is off.

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Now see if you can hear the sound in the headphones. If there is still no sound, you need to adjust other system settings to fix the headphone jack.

4. Start audio troubleshooting

If your computer has sound problems, you can run a diagnostic program to help Windows find and fix the problem. However, if there is physical damage, Windows can only find it, not fix it.

Press the Windows + I key to open the Settings application, and from there click on the Update and Security option. In the left pane, go to “Troubleshooting” and click on the “Advanced Troubleshooting Devices” link.

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On the next screen, click the “Play Audio” button and then the “Run Troubleshooter” button.

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Wait for Windows to finish resolving the audio problem. You can then use the Windows diagnostic software to verify that the headphone jack malfunction has been fixed.

5. clean audio jack

Make sure there is no dirt or foreign matter in the audio jack, as this could interfere with the connection of the earphone. Do not use safety pins or sharp objects to remove dust from the earphone plug.

You can use headphones or a vacuum cleaner to remove the dirt. If you are not sure you can remove it yourself, you can have it removed by a store in your area.

6. change the default audio format

If you change the default audio format, you can hear the sound in the earphones again. Make sure the earphones are connected to the computer before performing the following steps.

Step 1: Find Control Panel in the Start menu search area and open it from the search result.

Step 2: In the Control Panel, click on Hardware and Sound. If you have trouble finding them, change the “Category View” option to “Category”.

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Step 3: In the next window, click on the “Sound” button.

Step 4: In the Sound dialog box, click the Playback tab and select the device that is currently enabled. Click Properties to open the device properties.

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Step 5: Now go to the Advanced tab and change the default size to a different number. To be sure, increase or decrease it by one unit.

Step 6: Click Apply to accept the new settings and OK to close the window.

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You can now check that the headphones are working by playing video or audio on the computer.

7. Put the headphones in playback mode.

If the headphones are turned off by default, they will not work and you may feel that the headphone jack is not working. In this case, you must manually turn on the headphones and set them as the default playback device.

Open the Control Panel and go to Hardware and Sound. Then click on the “Sound” button and go to the “Playback” tab.

Now right-click on the empty space and select Show Disabled Devices so that a checkmark appears next to it.

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You can now see which headphones are disabled by default – right-click on them and select Enable from the context menu. In addition, select the “Set as Default” option by choosing which headphones are currently enabled, so that they will work without issue.

Then restart the computer and check if the headphone jack is not working.

8. Enable/disable the socket detection function on the front panel.

If you have Realtek sound drivers, you can make this correction, otherwise proceed with the following solution. You can try enabling or disabling the socket detection on the front panel. For some users this will work, for others disabling this correction will correct the audio jack. So you can try both options and see what works for you.

Open the Control Panel and go to the Realtek HD Audio Manager. Make sure that “Display by” is set to “Large icons”. Now open the connector settings. Then set “Disable Front Panel Connector Detection” to “ON” and click the “OK” button.

Restart the computer and check if it works. If not, set the “Disable Front Panel Jack Detection” option to OFF and reboot. You can now hear all the sound through your headphones.

9. Turn off audio playback.

You can turn off the sound enhancement if you still cannot hear the sound in your headphones. To do so, open Control Panel and go to the Hardware and Sound ➜ Sound page.

Open the properties of the headset by double-clicking on it, then click on the Enrichment tab.

Now uncheck the box next to “Turn off all sound effects”. If some checkboxes are still checked, uncheck them. Click Apply and then OK.

You can now listen to the sound on your computer to test the headphones.

10. reinstall the sound, video and game controller

Errors in the sound drivers can cause problems when connecting headphones to the headphone jack. You can uninstall and then reinstall the sound, video, and game drivers to solve the headphone jack problem.

Press the Windows + X key and click on Device Manager to open it. Now develop sound, video and game control.

Right-click on the underlying driver and select Uninstall Device to remove it from your PC.

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You can now restart your PC so that Windows can install these drivers for you.

11 Updating sound card drivers

If the reinstallation did not fix the errors in your sound card, you can try updating the driver software. To update your sound card drivers, go to Device Manager and develop Sound, Video and Game Controllers. Right click on the driver below and click Update Driver.

You can now follow the on-screen instructions to complete the process. If you are unable to proceed, refer to the camera driver’s manual for assistance.

12. Uninstalling the IDT Audio Device

Windows users who have an IDT audio device installed on their computer can try this solution. Just uninstall the IDT audio device to solve the headphone jack problem.

Press Windows + R to open Run and type appwiz.cpl. Press OK to open the Control Panel window and remove the applications.

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Now search for IDT in the list of requests. When it is found, right-click on it and click Uninstall to remove it from your PC.

Then restart the computer and check if this fixes the problem of the headphone jack not working or not.

13. reinstall audio input and output drivers

You can reinstall the audio driver to solve any problems with the headphones.

Open Device Manager and expand the audio inputs and outputs. Now right-click on the speaker/headphone driver and click Remove Device.

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After removing the device, click the Action button on the Device Manager menu bar and then click the Scan button to make changes to the hardware.

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Windows will reinstall the audio driver for you.

14. replacing the laptop’s audio card

If there is a problem with your laptop’s audio card, the above methods will not work for you. In that case, you will need to replace the laptop’s audio card. This card is separate from the motherboard and is present in most laptops.

You can replace it yourself or seek expert help as your laptop may not function properly after repair. Allows you to permanently fix the headphone jack that does not work in Windows 10 PC.


If you are used to working with headphones connected to your computer, working without them can be a problem. Thanks to technological advances, Bluetooth headsets and headphones have appeared, but many older systems still do not support them. In this case, you need to find a solution to the problem of the headphone jack not working.

The above article explains all the working solutions that can help you solve your headphone jack problems caused by software failure. However, if the problem is due to a hardware failure, you should have it repaired by a technician at your local repair shop or at the manufacturer’s store.

Frequently asked questions

How do I fix the headphone jack in Windows 10?

Headphones do not work / are not recognized in Windows 10 [Simple solution].

How do I fix the headphone jack that doesn’t work?

Is the headphone jack not working? Here are 5 possible solutions

Why doesn’t the headphone jack on my computer work?

If the headset jack on your laptop does not work, you can try disabling the port detection on the front panel. Go to the Control Panel > Relatek HD Audio Manager. Then enable the Front Panel Port Detection option, in the Port Settings section on the right. Headphones and other audio devices will work without issue.

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